Technology Assistance and Resources

Repair costs:

The Lenovo N42 (2017-18) and the Lenovo 100e (2018-19) devices come with a one year manufacturer warranty. If repair is necessary and it is due to a faulty device these costs will be covered under warranty. If the device is damaged due to misuse or accident the repair cost will be the financial responsibility of the family. 

*DRHS will send in the device to Lenovo for repair and the students will check out a "loaner" device from the library.

Trouble with your Chromebook?

Some helpful tips and directions for success with your Chromebook follow these instructions: Jeffco Tech Tips Google Chrome Devices

What happens if a device breaks or is not working correctly?

These Chromebooks are the student’s responsibility. We HIGHLY recommend a case for the Chromebook and that the device is stored in a safe location when not in use. We will follow the same policy as if you damaged or lost a textbook, or if an item is lost or stolen. If stolen, or damaged by someone else, immediately file a police and incident report in the main office.


What to do when your device is not working correctly:

  • Inform you teacher immediately 
  • Visit the library to get further assistance
  • Check in your device for repair and receive a loaner from the circulation desk in the library



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